Terms & Conditions

General terms

Welcome to the Bamboozle Theatre Company Limited website terms and conditions for use. These apply to the use of this Website and by accessing this Website and/or placing an order through the Head Office (Bamboozle Theatre Company Limited, you agree to be bound by the terms and conditions set out below.

This site is owned and operated by Bamboozle Theatre Company Limited (“Bamboozle Theatre Company Limited, we, our, us”). Registered office: Bamboozle Theatre Company Limited,
Unit 10 St Mary’s Works, 115 Burnmoor Street, Leicester LE2 7JL. Registered number 7193792 (England and Wales).

To provide you with the very best service, we may monitor or record our calls for training purposes.


We aim to constantly improve and develop the Bamboozle Theatre Company Limited website for the benefit of all our customers, to allow this process to take place, we may occasionally:

  • modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice; and/or
  • Change the Conditions from time to time and your continued use of the Website (or any part of it) following such change will demonstrate your acceptance of such change.
  • Alter or extend promotions at any time.

If Bamboozle Theatre Company Limited is informed of any inaccuracies in the material on the Site, we will attempt to correct them as soon as we reasonably can.

Damage to your computer

Bamboozle Theatre Company Limited makes every effort to ensure that this website is free from viruses or defects. However, due to the nature of the Internet, we cannot guarantee that your use of this website won’t affect your computer. Bamboozle Theatre Company Limited recommends that you purchase the right firewall and anti-virus software to use this and other websites and screen out anything that may damage it. Bamboozle Theatre Company Limited shall not be liable in the very unlikely event that while using this website your computer equipment is damaged.

Accuracy of content

Bamboozle Theatre Company Limited has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.

It is important that you appreciate and understand that this order is a legally binding contract. Your statutory rights, including any cancellation rights, are unaffected.


The postage for UK delivery is set to 1st Class Signed For delivery with Royal Mail. For International delivery, we have set prices for Europe and Worldwide. (5 to 7 working days delivery aim). Prices are set using guidance from royalmail.com. Bamboozle reserves the right to alter postage costs at any time in line with changes made my Royal Mail.


Payment methods include debit or credit cards, Visa, MasterCard, Delta/Connect or Maestro, via PayPal. Payments can be made electronically by bank transfer; details will be provided on request. Bamboozle Theatre Company Limited do not accept any responsibility for cash sent in the post and strongly recommend that you do NOT use this method of payment.

Cancellation Policy

To cancel an order you have placed with Bamboozle Theatre Company, you must contact Head Office by email (info@bamboozletheatre.com) or by phone (0116 255 2065). Every effort will be made to accommodate the cancellation of your order as long as it has not yet posted. When contacting Head Office to cancel an order, please be ready to provide your name, the details of your order, and your contact information. Please note that if the item has posted, the order cannot be cancelled. In this case, you can return the item for a refund (minus postage costs).

It is your responsibility to return the items to our Head Office in a good condition.


If you are not entirely happy with the product, you can return your item/s within 28 days of delivery, in re-saleable condition, for a full refund. Once we have received the product(s), a refund will be issued by cheque in the post, usually within 28 days.

Intellectual property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times with us or licensors. You are permitted to use this material only as expressly authorised by Bamboozle Theatre Company Limited. You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Miscellaneous provisions

The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

Bamboozle Theatre Company Limited shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party.

If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.